Privacy Policy

Welcome to the privacy notice and cookies policy of UKRABBIT Ltd (referred to as "we", "us", or "our"). We are committed to protecting your personal data and respecting your privacy. This privacy notice provides information on how we collect and process your personal data when you visit our website, regardless of your location, and explains your privacy rights and how your data is protected by law. By continuing to browse our website, you agree to our use of cookies.

PURPOSE OF THIS PRIVACY NOTICE

This privacy notice is designed to inform you about how we collect and process your personal data through your use of our website, including any data you may provide when you view pages or submit enquiries. Our website is not intended for children, and we do not knowingly collect data relating to children. We recommend that you read this privacy notice and any other privacy or fair processing notices we may provide on specific occasions when we collect or process your personal data so that you are fully aware of how and why we use your data. This privacy notice supplements other notices and does not override them.

CONTACT DETAILS

Our website, www.ukrabbit.co.uk, is owned and operated by UKRABBIT Ltd, with a registered office at 124 CITY ROAD LONDON, EC1V 2NX, United Kingdom. You can contact us by writing to UKRABBIT Ltd, 124 CITY ROAD LONDON, EC1V 2NX, United Kingdom, or by emailing us at info@ukrabbit.co.uk

Our privacy manager is Mengdi Gui. If you have any concerns or questions about this privacy notice, including requests to exercise your legal rights, please get in touch with our data privacy manager using the details provided above. You also have the right to lodge a Complain with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we appreciate the opportunity to address your concerns before you approach the ICO.

CONTROLLER

UKRABBIT Ltd is the controller and responsible for your personal data.

CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

We may make changes to this privacy policy, so it is important that you review it each time you use our website. You are responsible for ensuring that the personal data we hold about you is accurate and up-to-date. Please promptly inform us of any changes to your personal data during your relationship.

THIRD-PARTY LINKS

Our website may contain links to third-party websites, plug-ins, and applications. Clicking or enabling those links may allow third parties to collect or share your data. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we recommend reading the privacy notice of every website you visit.

SOCIAL MEDIA PLATFORMS

We may participate in communication, engagement, and actions on external social media platforms in accordance with the terms and conditions and privacy policies of each platform. We encourage users to use social media platforms responsibly and with caution regarding their privacy and personal information. that we will not ask for personal or sensitive information through social media platforms. We advise users to contact us through primary communication channels such as telephone or email for sensitive discussions.

We may use social sharing buttons on our website to share web content on social media platforms. However, we advise users to exercise caution and judgment before clicking on shortened URLs published on social media platforms, as they may be hackable and spam.

SHORTENED LINKS IN SOCIAL MEDIA

This website and its owners may use shortened URLs due to character limitations when sharing web links on social media platforms. However, users are advised to exercise caution and judgment before clicking on any shortened links, as social media platforms to be vulnerable . Although efforts are made to ensure that only genuine URLs are shared, this website and its owners cannot be held liable for any damages or implications resulting from visiting shortened links. It is crucial for users to be vigorous and use discretion when clicking on links, Especially shortened ones, to safeguard their online safety and security.

DATA WE COLLECT

We collect and use various types of personal data about you, including identity data (such as first name, last name, date of birth, and gender), contact data (such as home and/or contact address, email address, and telephone numbers ), employment data (such as first and last name, contact details, photograph, education, work history, and eligibility for the role applied for), technical data (such as IP address, login data, browser type and version, time zone setting and location, and operating system), profile data (such as interests, preferences, feedback, and survey responses), usage data (information about how you use our website), and marketing and communications data (such as your preferences in receiving marketing from us and our third parties, and your communication preferences).

We may also collect, use, and share Aggregated Data, which is statistical or demographic data that does not directly or indirectly identify you. Aggregated Data may be derived from your personal data but is not considered personal data in law. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, suppose we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you. In that case, we will treat the combined data as personal data and use it in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you, such as race, ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, health information, or criminal convictions and offenses.

We will use the personal data collected in accordance with applicable laws and regulations and for the purposes for which it was collected, including providing our services, improving our website and services, communicating with you, and sending you marketing communications in accordance with your preferences.

Please note that our website may contain links to third-party websites, and we are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of those websites before providing any personal information.

HOW WE COLLECT YOUR PERSONAL DATA

We collect your personal data through various methods, including:

Direct interactions: You may provide us with your personal data, such as your Identity, Contact, and Employment Data, by filling in forms on our website or by corresponding with us through post, phone, email, or other means. This includes personal data you provide when you apply to use our services, request information, apply for a job, enter a promotion or survey, or provide feedback.

Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data using cookies, server logs, and other similar technologies. We may also receive Data about you if you visit other websites that use our cookies.

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when permitted by law. We may use your personal data in the following circumstances:

Contractual obligation: We may use your personal data to perform a contract we have with you or to take steps at your request prior to entering into a contract. This may include providing you with the information or services you request from our website.

Legitimate interests: We may use your personal data for our legitimate interests or those of a third party, where your interests and fundamental rights do not override those interests. This may include improving our services, understanding user behavior, and preventing security.

Legal or regulatory obligations: We may use your personal data to comply with our legal or regulatory obligations, such as fulfilling our reporting requirements under applicable laws and regulations.

Job applications: We may use your personal data to evaluate job applications submitted by you as part of our legitimate interests in making employment decisions.

Marketing communications: With your consent, we may use your personal data for direct marketing communications via email or text message. You can withdraw your consent to receiving marketing communications anytime by contacting us.

Please note that we may rely on more than one legal basis for processing your personal data, depending on the specific purpose for which we are using your data. If you need further details about the specific legal basis we rely on for a particular processing activity, don't hesitate to get in touch with us for more information.

PURPOSES FOR WHICH YOUR PERSONAL DATA WILL BE USED

Purpose/Activity:

Managing our relationship with you, including contacting you in response to a request made on the website, contacting you regarding a job application submitted on the website, notifying you about changes to our terms or privacy policy, and asking you to leave a review or take a survey.

Personal Data:

Identity

contact

Profile

education

Marketing and Communications

Legal Basis: Necessary to comply with a legal obligation: We may process your personal data to comply with legal obligations, such as maintaining accurate records and fulfilling our legal obligations related to job applications.

Legitimate interests: We may process your personal data based on our legitimate interests, such as keeping our records updated and analyzing how customers use our products/services to improve our offerings.

Note: We may also rely on other legal bases depending on the specific circumstances of data processing activities. Please contact us for more information if you require details on the specific legal basis we are relying on for a particular purpose.

Purpose/Activity: Administering and protecting our business and this website, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.

Personal Data:

Identity

contact

Profile

Marketing and Communications

Legal Basis: Necessary to comply with a legal obligation: We may process your personal data to fulfill our legal obligations, such as maintaining accurate records and meeting legal requirements related to data protection and security.

Legitimate interests: We may process your personal data based on our legitimate interests, such as keeping our records updated, ensuring the proper functioning and security of our website, and studying how customers use our products/services to improve our offerings.

Purpose/Activity: Using data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

Personal Data:

Identity

contact

technical

Legal Basis:

Legitimate interests: We may process your personal data based on our legitimate interests, which include running our business efficiently, providing administration and IT services, ensuring network security, preventing fraud, and undertaking business reorganization or group restructuring with legitimate.exe Obligation: We may process your personal data to fulfill our legal obligations, such as complying with applicable laws and regulations.

Purpose/Activity: Making suggestions and recommendations to you about services that may be of interest to you.

Personal Data:

Identity

contact

technical

Profile

Usage

Legal Basis: Legitimate interests: We may process your personal data based on our legitimate interests, which include defining types of customers for our products and services, keeping our website updated and relevant, developing our business, and informing our marketing strategy.

Note: We always strive to ensure that your privacy rights and interests are respected, and you have the right to object to processing your personal data for direct marketing purposes. Don't hesitate to get in touch with us if you wish to exercise this right or require more information on the legal basis we rely on for this purpose.

MARKETING

We provide you with choices regarding certain personal data uses, specifically related to marketing and advertising.

We may use your Identity, Contact, Technical, Usage, and Profile Data to understand your preferences and interests to determine which services and offers may be relevant to you (referred to as marketing).

You will receive marketing communications from us if you have requested information from us, purchased services from us, or provided your details to us at some other time unless you have opted out of receiving such communications.

If you submit a Contact Form on our website to request details of our pricing plans, we will not automatically add your details to our marketing list. If you wish to receive marketing communications from us, please get in touch with us and let us know.

We will obtain your express opt-in consent before sharing your personal data with any company outside of our group of companies for marketing purposes.

CHANGE OF PURPOSE

We will only use your personal data for the purposes for which it was collected unless we reasonably determine that we need to use it for another purpose that is compatible with the original purpose. If you want an explanation of how the new purpose is compatible with the original purpose, please get in touch with us.

If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so.

DATA SECURITY

We have implemented appropriate security measures to protect your personal data from accidental loss, unauthorized access, alteration, or disclosure.

We limit access to your personal data to employees, agents, contractors, and third parties who have a legitimate business need to know and process your data on our instructions. They are subject to a duty of confidentiality.

We have procedures in place to deal with suspected personal data breaches and will notify you and relevant regulators as required by law.

DATA RETENTION

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

We consider factors such as the amount, nature, and sensitivity of the personal data, potential risk of harm from unauthorized use or disclosure, purposes of processing, and applicable legal requirements when determining the retention period.

You have the right to request deletion of your data in certain circumstances, as outlined below.

We may anonymize your personal data for research or statistical purposes, in which case we may use the information indefinitely without further notice.

Note: If you have any questions or concerns about our data security or retention practices, please contact us for more information.

YOUR LEGAL RIGHTS

As a data subject, you have certain legal rights regarding your personal data, which are outlined as follows:

Right to Access: You have the right to request access to the personal data that the data controller is processing. This allows you to obtain a copy of the personal data held about you and verify the lawfulness of its processing.

Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data that is held about you. The data controller may need to verify the accuracy of the updated information provided by you.

Right to Erasure: You have the right to request the deletion or removal of your personal data in certain circumstances, such as when there is no legitimate reason for the data controller to continue processing it. However, there may be legal or other valid reasons that prevent the data controller from complying with your request.

Right to Object: You have the right to object to the processing of your personal data when it is based on legitimate interests or for direct marketing purposes. The data controller may have compelling legitimate grounds to continue processing your data, which may override your rights and freedoms.

Right to Restriction of Processing: You have the right to request the suspension of the processing of your personal data in certain situations, such as when you want to verify the accuracy of the data, when the processing is unlawful but you do not want it to be deleted, when you need the data for legal claims, or when you have objected to the processing and verification of overriding legitimate grounds is needed.

Right to Data Portability: You have the right to request the transfer of your personal data to yourself or to a third party in a structured, commonly used, and machine-readable format. This right applies only to automated information that you initially provided consent for or that was used to perform a contract with you.

Right to Withdraw Consent: If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of processing prior to the withdrawal of consent, and the data A controller may not be able to provide certain products or services if consent is withdrawn.

There is no fee to exercise your rights unless your request is clearly unfounded, repetitive, or excessive, in which case a reasonable fee may be charged. The data controller may also refuse to comply with your request in certain circumstances. The data controller may need to verify your identity and request additional information to ensure your right to access your personal data or exercise your other rights.

The data controller strives to respond to legitimate requests within one month, although it may take longer in complex cases or with multiple requests. In such cases, you will be notified and kept updated on the progress of your request.

The term "Legitimate Interest" refers to the interests of the data controller's business in conducting and managing its operations to provide the best service or product while considering and balancing the impact on your rights and freedoms. The data controller does not use your personal data for activities where its interests are overridden by the impact on you, unless it has your consent or is required or permitted by law. You can contact the data controller for further information on how it assesses its legitimate interests against potential impact on you.

GLOSSARY

The term "Performance of Contract" refers to the processing of personal data that is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

The term "Comply with a legal or regulatory obligation" refers to the processing of personal data that is necessary for the data controller to fulfill its legal or regulatory obligations.

The data controller may share personal data with specific third parties, such as service providers who provide IT and system administration services, and marketing email.

Cookies are small files containing letters and numbers that are stored on your browser or computer's hard drive when you visit a website if you agree. They serve various purposes, such as enabling website functionality, improving website performance and personalizing, content base your interests.

The types of cookies used on the website are:

Strictly necessary cookies: These cookies are required for the website's operation, such as allowing you to log into secure areas, use a shopping cart, or use e-billing services.

Analytical/performance cookies: These cookies allow the website to recognize and count the number of visitors and to see how visitors navigate the website. This helps improve the website's functionality and performance by ensuring that users can easily find what they're looking for.

Functionality cookies: These cookies are used to recognize you when you return to the website, enabling personalized content, such as greeting you by name and remembering your preferences, such as language or region.

Targeting cookies: These cookies record your website visit, the pages you've visited, and the links you've followed. This information makes the website and advertising more relevant to your interests. It may also be shared with third parties for this purpose.

The website also uses third-party cookies from providers such as Instagram, TikTok, and LinkedIn. You can refer to their privacy policies for further information on the cookies they use.

Please note that third parties, such as advertising networks and web traffic analysis service providers, may also use cookies on the website over which the website owner has no control. These cookies are likely to be analytical/performance cookies or targeting cookies.